The five most frequent technical support questions
May I study over a modem connection? A modem connection is sufficient.
Where do I get an user ID and password for the learning environment? Contact your teacher.
How do I navigate the learning environment? Use the navigation features in the software, avoid using your browser's navigation buttons.
What do I do if the software freezes? First, click the update button of your browser. If this does not help, try the Esc key. If nothing happens, close your browser and restart it. As a last resort, you may always quit by pressing CTRL+ALT+Del.
How does the discussion forum work? Jump to the discussion animation.
