Technical Guidance

The five most frequent technical support questions
May I study over a modem connection?
A modem connection is sufficient.
Where do I get an user ID and password for the learning environment?
Contact your teacher.
How do I navigate the learning environment?
Use the navigation features in the software, avoid using your browser's navigation buttons.
What do I do if the software freezes?
First, click the update button of your browser. If this does not help, try the Esc key. If nothing happens, close your browser and restart it. As a last resort, you may always quit by pressing CTRL+ALT+Del.
How does the discussion forum work?
Jump to the discussion animation.


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